Refund Policy for QuickFinz
Introduction
Thank you for choosing QuickFinz, a brand of Kwickzen Services Private Limited. This Refund Policy outlines the terms and conditions regarding the refund of charges paid by Lending Service Providers (LSPs) for onboarding to our platform.
1. Non-Refundable Charges
Onboarding Charges: The charges paid by LSPs for onboarding to the QuickFinz platform are non-refundable. By making a payment for onboarding, you acknowledge and agree that these charges are final and will not be refunded under any circumstances.
2. Exceptions
Service Discontinuation: In the unlikely event that QuickFinz discontinues its services, we may, at our sole discretion, consider partial refunds for the remaining period of the service that the LSP has paid for but will no longer be able to use due to the discontinuation.
3. Dispute Resolution
Dispute Handling: If you have any disputes or concerns regarding the charges, you may contact our support team at partner@quickfinz.com. We will review your case and respond within a reasonable timeframe. However, please note that the final decision on the refund request lies with QuickFinz, and the non-refundable nature of onboarding charges generally applies.
4. Contact Information
For any questions or concerns regarding this Refund Policy, please contact us at:
Registered Office:
NO 220, 2ND PHASE, DOMLUR 2ND STAGE, Bangalore North, Bangalore-560075, Karnataka
Corporate Office:
Durga Abason, Ra 423, Nabapally, Pole – 02/521, Sector – IV, Kolkata, West Bengal, 700098
By proceeding with the onboarding process and making a payment, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy.